FAQ

1. Does the Clinic follow the Privacy Health Act Guidelines?

   • The Winnipeg Clinic staff like other health professionals have signed the Personal Health Information Pledge of Confidentiality.

2. Can I phone directly to make an appointment?

   • Generally speaking no, unless this a second requested visit. Clinic specialists require a letter of consultation from another physician.
   • When appropriate your primary or another physician may determine that another opinion and further assessment is required for an individual patient.
   • After your evaluation which may include specific tests/procedures a letter is sent back to the referring physician.

3. What happens if I miss an appointment?

   • If an appointment is missed without notice a fee will be charged by the Clinic.

4. What happens if I cannot keep an appointment?

   • Recognizing that there is often a wait to see a specialist, if you have to cancel, please call 48 hrs in advance so that you can not only be rescheduled, but the physician's assistant can schedule someone else in your place.
   • The Clinic realizes there are exceptions to this rule such as serious illness, death in the family, etc.

5. Can I eat before seeing the specialist?

   • Unless specifically asked to fast, you can eat before seeing the specialist.

6. What about taking medication?

   • In general medication should be taken. The Allergy Department may specifically request no antihistamines, sleeping pills, antacids, anti-nausea medications for a week before visits. However blood pressure, asthma, diabetic, cardiac medications for example should NOT be stopped.

Note

The Clinic advocates, supports and expects a fragrance free and smoke free health facility.